Michael's Italian Feast

I visit the German Town Hills location frequently. My first time at the Washington location. Very friendly staff and the same excellent food.

Good and friendly service. Great salads and pizzas, but I'm not crazy about the sandwiches, though my family loves them. The drive through window is really convenient (make sure you call ahead first).

Super friendly staff, food was out quickly, and their family feast deal is great.

Great pizza and pasta. Hot sandwiches are delicious and you can never go wrong with their subs to feed a crowd!

Purchased a family feast. No sauce in spaghetti and garlic bread was in pieces. We also found a small piece of foil mixed in. Been eating here for years but quality has gotten really poor over the last couple.

Apparently we are not allowed to eat the food bought there in their dining room. But the people before and after us could. Since we had not recurved any food we cancelled our order, the whole point was to sit down and talk over dinner. The meal was almost $38 but they only have back 34. Try to explain that 'cuz I can't figure it out. They took the $$ knowing we were eating 'in'.

Then can't to the table and said we had to take it to go. Just to clarify, we are professionals between 55 and 60, not a group of unruly miscreants. This place will never see any of my moolah and I will happily tell this story in great detail for years to come.

The food is wonderful! It is impossible to find a place with fresher food. All the bread, spaghetti, sauce are made fresh everyday. The smell of fresh baked bread can as be smelled as it is baked continuously all day long. Meats and cheeses are sliced in house. Every now and then you'll receive a hot sandwich that could have used another minute in the oven bc cheese isn't quite melted in the center, I think this is staff getting into a rush and trying to send the entire order at the same time. I do find it to be a bit expensive based on my income, so I don't go as often as I'd like. You are paying for a fresh, quality, great tasting product however.

How much harder can this place make it to enjoy a meal? Walked in with two twenties. And a couple of ones From out of town we stopped in because of the sign s advertising the "Italian Feast". Ordered up the family great, pizza, with extra toppings, a 16" sub, garlic bread, big bottle of soda from the friendly counter girl. $37.79. Not too bad. Dropped 3 bills and some loose change in the tip jar, thinking.

Haven't tasted anything yet. I'm down 41 so far. We sit down and get comfortable waiting too eat. Different girl enters dining room and says "You can't eat the feast in our dining room you have to take it to go." What? Why? I apparently can order those items separately and eat them there but not that ONE menu item. Well the whole point was to sit down and eat at a table!

Forget it, we'll go elsewhere. Please refund our payment. Little issue at first, but I took the tip back too. No food, no service, no tip. After getting two other guys involved because the second register didn't "have the right change." I was handed a wad of bills and she retained the receipt. We drove down the road and stopped at Dominoes (not my favorite place) ordered Parmesan twists and cheese dip, a large 3 topping pizza, and a much more elaborate sub, and a 2 liter, $28.

Kind service, Dominoes was cleaner, I pulled the wad out of my pocket, low and behold! The second girl, with the help of two guys, had shorted me the exact amount that I took back after leaving a tip. The girl did nothing, nothing at all but felt she somehow deserved a tip. I was even calm and kind through out the situation. Not anymore. Absolutely never will I return and will take every available opportunity to share my experience at Michael's in Washington IL.

Everything is fantastic here though I am partial to the hot ham & cheese along with the pizza bread. Do yourself a favor use the call ahead drive through for fast and friendly service!