Totally Cooked Catering

I'm quite late with this review, but I absolutely recommend Totally Cooked! We were married in 2016, and since it was interdenominational we struggled a bit to find a church we could be married in without jumping through extra hoops. The caterers worked with us, even when we had to move the ceremony out toward Youngstown. They also worked with us when we wanted a mix of cake and cupcakes.

Given we had a dry wedding due to site restrictions, the reception could have been a bit of a bummer, but the food was so good nobody cared about the drinks. Six years later people are still complementing the BBQ! Thanks for the wonderful memories!

Totally Cooked provide a wonderful lunch at our team event. They helped with a suggested menu, coordinated the delivery and set up a wonderful spread and presentation. Beyond all of the that, the food was excellent!

Working with Laura was a pleasure. She was able to adjust our requested quantity of sandwiches for our shower without a hitch. She is a treasure. I was disappointed with the sparse quantity of sandwich fillings for the price I was charged. The turkey and cheese mini croissants had one slice of turkey and 1/2 piece of cheese, for example. In addition I was appalled that the delivery person was not vaccinated and was wearing only a paper mask (not a kn95). We had 88 and a 95 year-old grandmothers in attendance and their health is fragile. I will think twice before hiring this company again. If you do hire them, ask for Laura.

With only 3 weeks notice for food and service and only about 10 days for the sudden need of a tent/tables/chairs/linens so that the even could be held outdoors (due to Covid), they pulled it off without a hitch and our corporate event was a huge success thanks to Totally Cooked Catering! A huge shoutout and thanks to Laura D. who was an absolute pleasure to work with. I definitely wouldn't hesitate to recommend Totally Cooked and will request them whenever possible for our future events!

I could not recommend Totally Cooked enough! I booked them for my wedding May 2021. Leading up to the wedding, I was in frequent communication with the event coordinator for Totally Cooked, Kennedy Kesner. She was quick to respond to my questions and so so kind throughout the whole process! The staff that worked our event were super attentive, responsive, and accommodating in every way!

On the day of the wedding, they were all professional, organized, and extremely easy to work with. Not to mention, the food was awesome! Our guests could not stop talking about the macaroni and cheese bar during cocktail hour! We are so glad we booked Totally Cooked for our wedding - they did not disappoint!

Very pleased with the Totally cooked experience! Pierogi bar was the star of the lunch event, outstanding quality and value along with professional set-up and delivery staff!

Recently, my company organized/facilitated an event for a Fortune 500 company at Hines Hills in the Cuyahoga National Park. I was a bit concerned with the health protocol with the Corona Virus. Is food handled properly?. Is food served properly? Totally Cooked surpassed my concerns and provided service beyond my expectations. All food was individually prepared and packaged with touch-less contact.

Service was "whisper quite" and the meals, soups, sandwiches, etc. we ordered were absolutely delicious! I have to say. If the owner is reading this. I would absolutely love the Minestrone soup recipe. The meeting participants "fought" over who would take home the extra Minestrone soup! Beyond that. the Chicken salad wrap and the Smoked Salmon platter for breakfast was scrumptious. Highly recommend!

Totally Cooked catered my daughters wedding 8/29/20. Appetizers were placed by TCC staff on bar for guests to self serve, not passed by staff per Covid guidelines and as had been previously discussed. TCC staff were friendly, however they wore wrinkled, washed out uniforms and I had to go find them standing in kitchen to request service. They also left venue without informing me as to where they had placed leftover food for family to take home or the top tier of wedding cake which was to be saved for 1st anniversary.

Cake was never located. The following day as the new Mr and Mrs were preparing a meal of TCC leftovers, they discovered a medium amount green mold on multiple rolls in bag with "use by" date of 8/9/20 on Members Mark label. Lastly, TCC charged $393.27 for delivery of chairs, glassware, tablecloths and beverage bins! All of these issues were brought to the attention of Mr. D'Avello, CEO of TCC.

He responded with lengthy email full of excuses, offered refund of 1/2 service charge and refused to accept responsibility or offer any apology for our concerns. I would like to mention that Chelsea Klekis fromTCC who assisted us in planning our wedding was very helpful, responsive and professional. Our dinner was served warm and professionally, followed pandemic guidelines and was enjoyed by our family and friends. We did have a lot of leftovers, which unfortunately were wasted due to safety concerns after moldy bread was discovered.

Horrible customer service. The food was good, but she forgot our plate warmers. She claims we never talked about it, but I have the emails to prove we do. Also very hard to get a hold of the day before the wedding. We showed up to the venue and things were not set up correctly. I called and called and called to no answer. Tried to call the office and still nothing.

We ended up moving everything ourselves. We paid upfront for 100 guests, but ended up having 80. Catherine said she would give us some money back for having a lesser guest count. It has been 4 weeks and nothing. She claims they sent out 2 different checks, but still nothing. Very unprofessional. Will never recommend. Ruined our whole day. By the way, still waiting on our check.

We recently ordered a tray of sandwiches and appetizers for a company party, and everyone LOVED the food. The presentation was beautiful, and they gave us an awesome selection of food -- there was something for everyone.